Finding a Trustworthy Carpet Cleaning Service

Jul 8, 2024 | Carpet Cleaning

When it comes to carpet cleaning in Pittsburgh, you’re faced with a battle royale of options. From DIY challenges to a whole army of cleaning companies, picking the perfect service can feel like navigating a maze. But here’s the thing: your carpets are a major investment in your home’s comfort and style. You want them looking fabulous, feeling fresh, and smelling delightful for years to come. The wrong cleaning method can leave you with damaged carpets or a less-than-stellar clean, forcing you to tackle the whole ordeal again way too soon. So, how do you find the Pittsburgh carpet cleaning champion? Read on to discover what to avoid and how to choose the perfect cleaning crew!

If you’re looking for the best carpet cleaner, here’s what you want to look for. 

Word of Mouth

Word-of-mouth is your secret weapon! Chat with your neighbors – who have they used, and how did it go? Dive into online review sections – what are past customers saying? While online reviews shouldn’t be the sole deciding factor, they’re a fantastic first step. They can help you identify cleaners with a track record of leaving customers singing their praises (and avoid those who leave a trail of unhappy reviews). Once you’ve got a shortlist of recommended cleaners, it’s time to dig a little deeper.

Their Carpet Cleaning Methods

Did you know there’s a whole world of carpet cleaning methods out there, and some are way more effective than others? Let’s break it down. Steam cleaning, a popular choice, uses high-pressure water to blast dirt and grime loose. The problem? It uses tons of water, leaving carpets soaking wet – a breeding ground for mold and mildew. Not ideal.

Another option: carpet shampooing. This method relies on detergent to lift dirt from the fibers. But here’s the catch: that detergent often leaves behind a sticky residue that attracts even more dirt, creating a vicious cycle of cleaning frustration.

At Chem-Dry, we use a game-changing method called Hot Carbonating Extraction (HCE). This magic process leaves carpets dry in just a few hours, all without harsh soaps or detergents.

Their Experience

You wouldn’t trust your car to a mechanic fresh out of YouTube tutorials, right? The same goes for your carpets! When you hire a professional service, you deserve professional expertise.

Ask the cleaning company how long they’ve been battling carpet grime. What kind of training do their technicians undergo? Are they a local, independent business, or do they belong to a trusted, global network (like Chem-Dry, with over 55 countries under their cleaning belt)? A company with a proven track record and highly trained technicians is more likely to leave your carpets sparkling clean and healthy, not worse for the wear.

Whether They Have the Right Protections in Place

Before you let anyone loose on your carpets, make sure they’re properly licensed, bonded, and insured. These three things are your safety net. They show the company is trustworthy and can handle any financial bumps in the road, like accidental damage during cleaning. Without these protections, you could end up filing a claim against your home insurance or be left holding the bag for any repairs needed. Don’t let your dream clean turn into a financial nightmare – choose a company that prioritizes both cleanliness and safety!

The Cleaning Solutions They Use

Don’t be afraid to get down to the nitty-gritty and ask detailed questions about the cleaning solutions the company uses. After all, these products will be in your home, and you deserve to know what your family might be breathing in.

A trustworthy carpet cleaning company will be transparent about their cleaning arsenal and the reasons behind their choices. Take Chem-Dry for example. Our core cleaning solution is called The Natural, one of the safest cleaning products on the market. The Natural is free of soaps, solvents, enzymes, detergents, and even fragrances. All ingredients are on the FDA’s G.R.A.S. (Generally Recognized As Safe) list, meaning they’re gentle enough to be used around kids and pets. Clean carpets and peace of mind? Yes, please!


Choosing the perfect Pittsburgh carpet cleaning crew takes some detective work, but it’s worth the effort for sparkling, healthy carpets. We’re confident Chem-Dry will be your happy cleaning solution! Ready to ditch the dirt and embrace fresh floors? Call us today at (412) 262-2234 to schedule your appointment. Let Chem-Dry transform your carpets and give your home the healthy clean it deserves!


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